References from A to Z
Here you can read about selected customer projects sorted from A to Z:
Axiom
Development of a process framework used for IT self service
Topic: IT Management
Baltic Data Center, UAB
New service desk system automates IT service processes
Topic: IT Management
Basware Corporation
Globally consolidated customer service and support processes
Topic: IT Management
BB Promotion
Automated software distribution
Topic: IT Management
Berlin Airports
Software Distribution: Fast Track for Software Packages
Topic: IT Management
BRD - Groupe Société Générale
Implementation of Control-M to automate the batch processing
Topic: IT Management
CLAAS KGaA mbH
Implementation of a web-based solution for customer service
Topic: Business Applications
Corenet Ltd.
The heart of IT service management - Implementation of a CMDB
Topic: IT Management
Cygate Oy
Implementation of a service desk solution
Topic: IT Management
Deutsche Rentenversicherung (german pension insurance)
DX-Union controls Citrix XenApp installation
Topic: IT Management
Deutsche Telekom AG
Development of a workflow management system to accelerate the order processing
Topic: Business Applications
Deutsche Telekom AG
Diagnosing and registering faults via the Internet
Topic: Business Applications
E.ON IS GmbH
Implementation and roll out of a European-wide IT service management
Topic: IT Management
Federal Administration Office
The content management solution for the federal administration agency
Topic: Government Services
Federal Employment Agency
Implementation of an ITIL®-compliant user help desk with integrated service processes
Topic: IT Management
Federal Ministry of Finance in Germany
Development of ATLAS – the specialist IT procedure for the German Customs Administration
Topic: Government Services
FIDUCIA IT AG
Comprehensive management consulting and implementation support for the IT service management strategy
Topic: IT Management
FLSmidth A/S
Creation of a centralised service center for worldwide IT support
Topic: IT Management
German Emissions Trading Authority at the Federal Environment Agency
Standardised, electronic reporting on emissions
Topic: Government Services
GN IT
Implementation of a Remedy IT service management help desk
Topic: IT Management
INFOKOM
Effective IT outsourcing for local authorities
Topic: IT Management
Kela
Highly automated processes for access rights increase security
Topic: IT Management
MAN Track & Bus GmbH
MAN standardises its processes in international after-sales
Topic: Business Applications
MDR
Faster and more secure access to IT services with the help of Citrix
Topic: IT Management
MilSat Services GmbH
Implementation of an IT service management solution on the basis of IBM technology
Topic: Business Applications
Ministry of Justice of the State of North Rhine-Westphalia
Re-design of the accounting and invoicing system in the prisons system (BASIS) with internet-based technologies
Topic: Government Services
Municipalities in Denmark
Support of the new organisation with the help of Quick Results
Topic: IT Management
National Land Survey of Finland (Maanmittauslaitos)
Implementation of ITIL V3
Topic: IT Management
NOW IT (pension insurance agencies)
Consolidated workplace systems
Topic: IT Management
Orange Slovensko, a.s.
Implementation of a flexible and versatile IT service management platform
Topic: IT Management
prosystems IT GmbH
Integrated ITIL® implementation is more than just process quality
Topic: IT Management
Publishing House Dierichs
DX-Union talks to Novell
Topic: IT Management
Publishing House Holterdorf
Holterdorf publishing house migrates to Windows® 7
Topic: IT Management
Rigshospitalet
Better and more efficient user support with Remedy
Topic: IT Management
Rigshospitalet
Implementation of the BSM Airport Simulation Training
Topic: IT Management
Sandvikens Kommun
Process improvement programme advances Sandvikens Kommun
Topic: IT Management
Siemens IT Solutions and Services
Implementation of IT service management on the basis of the ITSM suite from BMC
Topic: IT Management
Sirona Dental Systems
Getting their teeth into service
Topic: Business Applications
SKAT
Remedy as a simple tool for conducting and documenting workplace evaluations
Topic: IT Management
SKAT
Better, faster and cheaper case administration with combination of Remedy and intranet
Topic: IT Management
Slovenská sporiteľňa
Slovenská sporiteľňa increases the efficiency of its IT services
Topic: IT Management
Swedbank
Consolidation of Remedy ITSM suite, implementation of incident, problem and change management
Topic: IT Management
Technical University of Denmark
Process learning and teambuilding in one single event
Topic: IT Management
TeliaSonera Sweden
Introduction of a uniform company-wide asset and configuration management solution according to ITIL®
Topic: IT Management
Tieto
Training keeps service managers up-to-date
Topic: IT Management
Unitymedia GmbH
How professionals distribute software today
Topic: IT Management
Vodafone
Setting up a new user access management
Topic: IT Management
Wacker Chemie AG
Standardised processes in a global company
Topic: IT Management
Westpharma
Good communication is half the battle with ITIL®
Topic: IT Management
Wuppertal Chamber of Industry and Commerce
DX-Union simplifies migration to Windows® 7
Topic: IT Management
ZIVIT (centre for data processing and information technology at the Federal Ministry of Finance)
DX-Union administers complex IT systems
Topic: IT Management
