Client Management with DX-Union
Administering PCs and servers leads to very high costs. It is only possible to achieve high service quality and an optimised cost structure when this task is approached with integrated tools and is process-oriented. MATERNA not only provides in-depth specialist knowledge and many years of experience in this field but, with DX-Union, also provides a tool for integrated and automated Workplace and Client Management. As part of Service Automation, DX-Union relieves the pressure on the system administration of mass operations as well as on error-prone routine activities. In this way, error situations which arise when providing desktops can be systematically avoided and it is possible to ensure continuously high quality for process results.
The most important characteristic is its two-way integration potential: firstly, the solution integrates all Client Management tasks in a modular product with a standardised desktop and supports the heterogeneous environments with Windows, Unix and Linux servers. This 
simplifies operations and ensures that all jobs are performed more quickly. Secondly, DX-Union integrates itself in the existing IT. Technologies such as Virtualisation can be administrated via DX-Union. This product integrates the management functions of leading Virtualisation solutions into a standardised desktop, enabling IT staff to administrate both physical devices and virtual machines with the same tools. Terminal services, e.g. those based on the widespread Citrix solutions, can also be controlled entirely via DX-Union
Advantages at a glance
- Fewer IT staff can take care of more systems.
- Faster reactions to errors reduce unproductive periods.
- Standardised administration helps to avoid errors.
- Complex tasks are much faster.
- New functions can be added without too much effort by means of modules.
- Open standards ensure high levels of integration-ability.
DX-Union is made up of individual modules which take care of the most important tasks occurring in a client environment. These include standard tasks such as user management, software and patch management, inventories and migration. DX-Union also offers specialised modules such as the DX-Union Device Inspector and the DX-Union Asset Assistant.
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