Training BMC IT Service Management
Asset Management
| Course | Information |
| BMC Remedy Asset Mgt 7.5: Using (WBT) Duration: 3 hours | Prices, dates and registration |
| BMC Remedy Asset Mgt 7.6.04: Using (WBT) Duration: 4 hours | Prices, dates and registration |
Change Management
| Course | Information |
| BMC Remedy Change Mgt 7.5: Using (WBT) Duration: 3 hours | Prices, dates and registration |
| BMC Remedy Change Mgt 7.6.04: Using (WBT) Duration: 4 hours | Prices, dates and registration |
Identity Management
| Course | Information |
| BMC Identity Mgt: Administering - Part 1 (ILT) Duration: 4 days | Prices, dates and registration |
| BMC Identity Mgt: Administering - Part 2 (ILT) Duration: 4 days | Prices, dates and registration |
| BMC Identity Mgt Suite 7.5.: Core Components (ILT) Duration: 5 days | Prices, dates and registration |
IT Service Management
| Course | Information |
| BMC Remedy ITSM 7.5: What’s New (WBT) Duration: 4 hours | Prices, dates and registration |
| BMC Remedy ITSM 7.5: Administering - Part 1 (WBT) Duration: 4 hours | Prices, dates and registration |
| BMC Remedy ITSM 7.6: What’s New (WBT) Duration: 5 hours | Prices, dates and registration |
| BMC Remedy ITSM 7.6.04: Administering - Part 1 (WBT) Duration: 4 hours | Prices, dates and registration |
| BMC Remedy ITSM 7.6.04: Administering - Part 2 (ILT) Duration: 5 days | Prices, dates and registration |
Knowledge Management
| Course | Information |
| BMC Remedy Knowledge Mgt 7.x: Using (WBT) Duration: 2 hours | Prices, dates and registration |
Performance Management
| Course | Information |
| BMC Performance Manager Solutions Overview (WBT) Duration: 3 hours | Prices, dates and registration |
| BMC Performance Manager Portal 2.x: Administering and Developing (ILT) Duration: 5 days | Prices, dates and registration |
| BMC ProactiveNet Performance Management 8.0: Administering (ILT) Duration: 5 days | Prices, dates and registration |
| BMC ProactiveNet Performance Management 8.5: Administering (ILT) Duration: 5 days | Prices, dates and registration |
Service Desk Management
| Course | Information |
| BMC Remedy Service Desk 7.5: Using Problem Mgt (WBT) Duration: 3 hours | Prices, dates and registration |
| BMC Remedy Service Desk 7.6: Using (WBT) Duration: 4 hours | Prices, dates and registration |
| BMC Remedy Service Desk 7.6.04: Using (WBT) Duration: 5 hours | Prices, dates and registration |
| BMC Service Desk Express 9.x: Admin. - Part 1 (WBT) Duration: 5 hours | Prices, dates and registration |
| BMC Service Desk Express 9.x: Using (WBT) Duration: 4 hours | Prices, dates and registration |
Service Impact Management
| Course | Information |
| BMC Event Manager 7.x: Administering (ILT) Duration: 5 days | Prices, dates and registration |
| BMC Service Impact Manager 7.x: Administering (ILT) Duration: 3 days | Prices, dates and registration |
Service Level Management
| Course | Information |
| BMC Service Level Mgt 7.6 - Part 1 (WBT) Duration: 5 hours | Prices, dates and registration |
| BMC Service Level Mgt 7.6 - Part 2 (ODL) Duration: 18 hours | Prices, dates and registration |
| BMC Service Level Mgt 7.5: Basic (WBT) Duration: 5 hours | Prices, dates and registration |
Service Management
| Course | Information |
| BMC Service Mgt Process Model 7.x: Using (WBT) Duration: 1 hour | Prices, dates and registration |
Service Request Management
| Course | Information |
| BMC Work Order Management 7.6: Using (WBT) Duration: 2 hours | Prices, dates and registration |
| BMC Service Request Mgt 7.6: Administering and Configuring (ILT) Duration: 5 days | Prices, dates and registration |
Do you have further questions? Contact us at training@materna.com.
