BSM Airport Simulation Training
The roar of an airplane engine fills the air, beginning its ascent. Success! Another flight headed towards a far away destination. Its passengers, filled with excitement - a new job, an overdue vacation, a family reunion. But wait! Gate allocation and monitoring has hit a glitch, and multiple planes are being assigned to the same gate for loading and unloading of passengers. This issue must be fixed immediately! Your airport makes money with each flight that takes off and lands, and this sort of backup will result in delays and - even worse - possible cancellations. What to do?
With this course, MATERNA together with the BMC Business School gives you the opportunity to actually simulate running an international airport in a team environment. Assuming various roles, such as the airport operations director, a member of the service desk, a technical specialist or a third-party vendor, participants deal with a host of incidents arising from all aspects of the business - control tower operations, radar, baggage handling, catering and security. Through several rounds of “play,” each participant views the challenges faced by both IT and the business from the unique perspective of the role assigned to them.
Training highlights:
- Opportunity to simulate running an international airport in a team environment
- Using the latest in “experiential learning” techniques, students assume various roles as business department leaders of an international airport
- Discover the real benefits of an ITIL®-compatible process model
- Understand the connection between “Business” and Information technology
- Derive greater efficiency and effectiveness from your IT department
Target group:
The course is appropriate for IT Operations, Technical, IT Managers or C-Level executives.
Number of participants:
18 participants maximum.
Duration:
1 day
Agenda:
Contact your MATERNA account manager for further information or send an email to training@materna.com.
Dates and registration:
| Date | Location | Language | Price | |
| no classes scheduled | Course: 6 200 € + tax |
Do you have questions about this course or want further information? Contact us at training@materna.com.
