ITIL® Foundation
This course introduces the IT Infrastructure Library® (ITIL®) and the concept of IT Service Management (ITSM). It outlines the processes required to deliver, measure, and improve IT services. This course also provides a comprehensive look at the concepts and terminology necessary for Foundation level understanding of ITIL®. To facilitate participant comprehension, the popular Airport Simulation - BSM International team workshop is included with all standard instructor-led courses. This simulation offers an exciting, practical demonstration of the effectiveness of the ITIL® concepts.
Course duration: 3 days
Exam duration: 60 minutes
Prerequisites:
- none
Dates and registration
| Date | Location | Language | Price | |
| March 21-23 | Helsinki, Finland | Finnish | Course: 1 550 € + tax Exam: 195 € + tax | Register |
| March 26-28 | Stockholm, Sweden | Swedish, English | Course: 13.800 kr + tax Exam: 1.995 kr + tax | Register |
| March 28-30 | Turku, Finland | Finnish | Course: 1 550 € + tax Exam: 195 € + tax | Register |
| April 24-26 | Helsinki, Finland | Finnish | Course: 1 550 € + tax Exam: 195 € + tax | Register |
| May 2-4 | Ruka, Finland | Finnish | Course: 1 550 € + tax Exam: 195 € + tax | Register |
| May 21-23 | Helsinki, Finland | Finnish | Course: 1 550 € + tax Exam: 195 € + tax | Register |
| May 22-24 | Lappeenranta, Finland | Finnish | Course: 1 550 € + tax Exam: 195 € + tax | Register |
| June 4-6 | Jyväskylä, Finland | Finnish | Course: 1 550 € + tax Exam: 195 € + tax | Register |
| June 5-7 | Helsinki, Finland | Finnish | Course: 1 550 € + tax Exam: 195 € + tax | Register |
Do you have questions about this course or want further information? Contact us at training@materna.com.

