References from A to Z
Here you can read about selected customer projects sorted from A to Z:
Air Navigation Services of the Czech Republic
Remedy platform with asset management extensions
IT Management
ALD Automotive Finnland
Remedy manages car lifecycle in one uniform system
Business Applications
Axiom
Get rid of your helpdesk?
IT Management
Baltic Data Center, UAB
New service desk system automates IT service processes
IT Management
Basware Corporation
Globally consolidated customer and support processes
IT Management
BRD - Groupe Société Générale
Automated data processing with Control-M
IT Management
CLAAS KGaA mbH
At home in fields around the world
Business Applications
Cygate Oy
Customised service process with IBM Tivoli
IT Management
Danske Spil
External call centre and internal helpdesk centre solution
IT Management
Deutsche Telekom AG
Workflow management system accelerates order processing
Business Applications
Deutsche Telekom AG
Diagnosing and reporting errors via internet
Business Applications
E.ON IS GmbH
Standardised service desk with scope for differences
IT Management
European Chemicals Agency (ECHA)
Service desk supports information exchange in the chemicals registration process
IT Management
Federal Administration Agency
The Content Management solution for the federal administration agency
Government Services
Federal Employment Agency
ITIL compliant processes in the user helpdesk
IT Management
Federal Ministry of Finance in Germany
Electronic customs handling
Government Services
FIDUCIA IT AG
Comprehensive management consulting and implementation support for the IT service management strategy
IT Management
FLSmidth A/S
Service worldwide
IT Management
German Emissions Trading Authority at the Federal Environment Agency
Standardised, electronic reporting on emissions
Government Services
GN IT
Global remedy help desk solution in 5 weeks
IT Management
ING-DiBa AG
ING-DiBa with new IT Service Management
IT Management
Lufthansa Technik AG
Transparency for processes and faults
IT Management
Lufthansa Technik AG
Order IT services quickly and simply in the webshop
IT Management
MAN Nutzfahrzeuge
MAN standardises its processes in international after-sales
Business Applications
MilSat Services GmbH
Monitoring and documenting performance
Business Applications
Ministry of Justice of the State of North Rhine-Westphalia
Technology behind bars
Government Services
Municipalities in Denmark
Success for Quick Results
IT Management
Orange Slovensko, a.s.
Implementation of a flexible and versatile platform that maps processes
IT Management
prosystems IT GmbH
Comprehensive ITIL® implementation is more than just process quality
IT Management
Rigshospitalet
Better and more efficient user support with Remedy
IT Management
Rigshospitalet
ITIL® Simulation Training
IT Management
Sandvikens Kommun
Process improvement programme advances Sandvikens Kommun
IT Management
Siemens IT Solutions and Services
Global standards for IT services
IT Management
Siemens IT Solutions and Services Prague
Introduction of a new and complex IT service management system
IT Management
Sirona Dental Systems
Getting their teeth into service
Business Applications
SKAT
Simple tool for conducting and documenting workplace evaluations
IT Management
SKAT
Better, faster and cheaper case administration with combination of Remedy and intranet
IT Management
Slovenská sporiteľňa
Slovenská sporiteľňa increases the efficiency of its IT services
IT Management
Swedbank
Introduction of incident, problem and change management
IT Management
Tatra Banka
Tatra Banka counts on MATERNA ITIL® training services
IT Management
Technical University of Denmark
Process learning and teambuilding in one single event
IT Management
TeliaSonera Sweden
Implementation of an enterprise configuration and asset management solution
IT Management
Vattenfall Europe Information Services GmbH
Virtual service desk with uniform, Europe-wide service request and incident management
IT Management
