The ESM Consulting & Transformation quadrant provides an overview of the consulting firms that ISG believes are able to support clients in planning a transition to an ESM landscape. Materna is the leader in the ESM Consulting & Transformation quadrant. The ISG analysts write: “Materna, one of the most renowned German consulting firms, is the quadrant leader thanks to its wealth of experience and in-depth knowledge of technology.” The company’s many years in the market, deep understanding of technology, company-wide process automation and practical experience are highlighted.

The service providers that have developed a clear ESM strategy in addition to AMS capabilities and also consistently implement them internally position themselves as market leaders in this segment. Materna is the leader in the ESM Managed Services Providers quadrant. The ISG analysts write: “Materna’s extensive experience with a variety of ESM platforms is undisputed. But, as a full-service ICT provider, the company is also skilled and successful when it comes to managed services.” Here traditional application management, managed services and fully managed services are highlighted, as well as the range of services offered by a full-service ICT service provider.

Read in detail how the analysts from ISG rate Materna in the Enterprise Service Management Report 2021 and how Materna comes out tops in three quadrants.

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