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Accompany your customers successfully across all channels and at all touchpoints - from the acquisition stage right through to the very end of your customer relationship. For every phase of the customer journey - generating new customers, gaining customer loyalty or generating more business with existing customers - Materna delivers successful concepts on the basis of innovative technologies such as augmented reality, chatbots, personalized videos and gamification. From concept and design through to technical implementation and operations in our certified data centre, we deliver everything from one source.
Lead database
Online shop management
Welcome cycle
Personalized video tutorials
Personalized invoice videos
Chatbots
Satisfaction surveys
Gamification concepts
Personalized in-life campaigns
Voucher/goodie campaigns
Member get member
Loyalty programmes
Digital contract renewal
Personalized loyalty video
Personalized win-back