Changing cognitive systems, the way companies process information. They are no longer programmed, but learn through interaction, build knowledge bases in neural networks, for example, and provide evidence-based answers to colloquial questions that ensure better results. Cognitive systems have the ability to deal with naturally linguistic (unstructured) information. This helps companies to access information (e.g. manuals, business correspondence, information from social media and language) that is not accessible with traditional IT systems today.
Under the Watson brand, IBM markets a variety of individual cognitive functions that serve as a building block for cognitive solutions based on these. Materna offers various services in the Watson environment:
- IT architecture consulting in connection with cognitive systems
- Building chatbots based on cognitive services and integration into service management