Micro Focus SMAX - Service Management Automation X (SMAX)

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Micro Focus SMAX - Service Management Automation X (SMAX)

Micro Focus' SMAX is a comprehensive service management suite that is easy to administer and requires no programming code. It is equipped with cognitive modules such as chat robots, social collaboration features, smart knowledge management, intelligent analytics and Big Data-enabled searches. All of this provides users with an optimized user experience. Whether from the cloud or on premise - as a Gold Partner of Micro Focus, Materna offers the solution with everything you need from a single source.

Service management as easy as Google or Amazon

Service Management Automation X (SMA-X) is a modern service management suite from Micro Focus. Materna is a Gold Partner of Micro Focus and offers operation and hosting of SMA-X from its own data center in Germany or alternatively as a managed service in your own data center.

SMA-X is equipped with cognitive modules such as chat robots and Big Data-enabled search, and offers social collaboration features, smart knowledge management and intelligent analytics.

SMA-X is based entirely on Docker containers and a Kybernetes orchestration interface, giving it a highly scalable and forward-looking architecture.

Materna offers the operation of the service management suite "as a service" from its own German data center with German- and English-speaking support. In addition, Materna has extensive Docker and RedHat Openshift expertise in operating the solution in your own data center. What is particularly charming is that SMA-X is a multi-client solution, so that, for example, a complete ITSM solution can be provisioned for each specialist department in just a few minutes.

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