Headquarters

Materna GmbH
Information & Communications
Voßkuhle 37
44141 Dortmund
Germany

Phone: +49 231 5599-00
Fax: +49 231 5599-100
Email: marketing@materna.com
Customer helpline: +49 231 5599-111

Customer service and support

Materna runs a centralized customer helpline at our headquarters in Germany. Our call centre will help you if any technical problems should occur, if you have any questions about usage or if you think you are not deploying any of our products to their best advantage. You can get through to our helpline staff Monday to Friday between 8.00 in the morning and 18.00 in the evening.

Phone: +49 231 5599-111
Fax: +49 231 5599-555
Email: support@materna.de

Our staff will answer your enquiries directly or narrow them down so our support department has the right background information to handle them immediately.

The Materna support portal is also available for DX-Union customers and for maintenance customers with products from BMC Software.